Compliance Training & Staff Workshops
FICA says your staff must be trained. POPIA says they must understand what's expected of them. A slide deck once a year doesn't really do either. We run sessions built around the decisions your people actually face — the client who won't hand over an ID, the payment that arrives from somewhere odd — and leave the records behind to show it happened.
What this covers
Built for the people in the room
The person on the front desk makes different decisions from your bookkeeper or your Compliance Officer. Sessions are built for the audience actually sitting there, rather than one module played to everybody.
Scenarios from your sector
Cases drawn from businesses like yours, worked through as a group. People remember a decision they had to make for far longer than a slide they watched.
Plain language
Legislation turned into what to do on the day. If your staff can't explain an obligation in their own words afterwards, the session didn't work and we'd rather know.
Something to show for it
Attendance records and a summary of what was covered, so you can show a supervisor who was trained, on what, and when.
- Businesses meeting their yearly FICA training obligation
- Teams bringing new people into roles that touch client onboarding or payments
- Managers who sign off the compliance programme and would like to understand it
- Information Officers and Deputies who need the POPIA and PAIA groundwork
- Workshops shaped around your roles and your sector
- Exercises and scenario work rather than a presentation people sit through
- Reference material your staff can go back to
- Attendance and content records for your compliance file
Questions we get a lot
FICA requires accountable institutions to train staff on their obligations, and training should happen at least annually. Run it again when new people join, when someone changes role, and when the obligations themselves change.
Yes. An inspection will ask who was trained, on what, and when. Training that happened but can't be shown is hard to tell apart from training that didn't.
Yes. Management approves the compliance programme and carries responsibility for it. And where leadership treats training as something for other people, staff read that signal accurately.
Let’s take a look at where you stand.
A free consultation works out what applies to your business and what you already have in place — before you commit to anything else.